We welcome you to IVM Podcasts, home to your favourite podcasts..
We encourage you to read through our Privacy Policy to understand all the aspects of how IVM Podcasts collects and uses data relating to users of the platform. It is our endeavour to be transparent about our practices and demonstrate the respect we have for privacy of our users’ data. If you do not agree with these practices, you are advised not to use the IVM Podcasts app and/or website.
PRIVACY POLICY
This Privacy Policy documents the use, collection and storage of information pertaining to the use of Nasadiya Technologies Pvt Ltd’s (“Company”) ‘IVM Podcasts’ website (www.ivmpodcasts.com) (“Website”), the IVM Podcasts application available on Android (together “Application”) by any person (“Listener”/“You”/“Your”).
The Website/Application primarily offers a Listener podcasts in audio/ audio-visual format on various topics and in different languages to listen to (“Content”).
In order to enrich the Listener’s experience while utilizing the Website/Application, Company may offer ancillary features (“Features”) including but not limited to submitting reviews on the Content. All material uploaded by the Listener while using these ancillary features shall be referred to as (“Inputs”).
All the above features offered by the Company shall be referred to as (“Services”).
This Privacy Policy is a part of and is to be read with the Terms of Use. You agree to this Privacy Policy by using the Website/Application. If you do not agree with the same, please stop using the Website/Application.
What information does Company collect?
For Company to offer its Services to Listeners and to continuously improve the Listeners’ experience, Company collects certain information which constitute personally identifiable information (information which can be used to identify an individual) and non-personally identifiable information (information which cannot directly identify an individual) (together ‘Listener Information’) as mentioned below.
Type of Information:
1. Registration/Log in Data: Name, Email Address/ Facebook or Google or Apple log-in details along with profile details which are public or can be shared as per Listener’s privacy settings on these platforms.
Other details optionally given by the Listener such as gender, age, city etc.
2. Usage Data: Inputs by Listeners on the Website/Application
Data regarding listening behaviour of the Listeners, time spent on the Website/Application and on specific Content, navigation through the Website/Application, subscription activity, location, language preference, search actions, participation in contests, interaction with other Listeners, including time and date of all such actions.
3. Device Data: A device identifier token generated for each Android/ iOS Listener, the make of the phone, browser version and type, IP Address.
4. Customer support: Information provided during request for Listener support to the Company’s executives.
What does Company use the collected Listener Information for?
Company uses the Listener Information to:
- Enable and facilitate usage of the Website/Application including enforcing the Company’s Terms of Use
- To send mandatory and opted notifications to Listeners
- To communicate with the Listener
- Improve the functioning of the Website/Application and the Services (such as introducing new features and enhancing security measures to protect Listeners and Content)
- Improve the Listener experience by customisation, personalisation and optimisation
- Managing the Website/Application which includes troubleshooting, analysis, conducting surveys, understanding the nature of Listeners etc
- Building communities amongst the Listeners
- To deliver advertisements
Can any third party access the Listener Information?
Company will never sell or rent any Listener Information to any third party. Listener Information may be accessed by third parties as described below:
1. Business Partners: Authorized third party business partners, who handle the Listener Information in accordance with their own privacy policies as mentioned in the table, engaged for:
i. Analysing the User Information, for improving the Website/Application and the Services such as below:
ANALYTICS SERVICES:
Entity Names:
Amplitude (Location: USA) - https://amplitude.com/privacy
Clevertap - https://clevertap.com/privacy-policy/
Facebook Analytics - https://www.facebook.com/policy.php
Google Analytics (Location USA) - https://www.google.com/policies/privacy/partners/
NOTIFICATIONS SERVICES:
Entity Names:
Google Firebase (Location: US-central) –
1. https://firebase.google.com/support/privacy
2. https://policies.google.com/privacy#infosecurity
3. https://support.google.com/analytics/answer/6004245
TO DELIVER CONTENT TO USERS:
Entity Names:
Limelight - https://media.limelight.com/documents/Limelight+Networks+Privacy+Policy+06-2018.pdf
Cloudflare - https://www.cloudflare.com/privacypolicy/
TO HOST & DELIVER CONTENT TO LISTENERS:
Entity Names:
Adori Labs - https://help.adorilabs.com/privacy-policy/
Libsyn - https://libsyn.com/tos-policies/privacy-policy/
WEBSITE CONTENT MANAGEMENT SYSTEM:
Entity Names:
Squarespace - https://www.squarespace.com/privacy
ii. Providing variety of services to the Company as determined by Company in good faith from time to time in relation to research, survey etc. to help improve the Services.
2. Special Circumstances: Company will disclose personally identifiable information about a User
i. As and when required by law or litigation
ii. If Company determines that such a step is essential for national security, law enforcement, or other issues of public importance
iii. For enforcement of its Terms of Use
iv. In case of fraud, security or technical issues
3. Corporate Restructuring: Company reserves the right to transfer User Information to another party as a result of merger, acquisition, or sale of all or a portion of Company's assets to any third party.
4. User Published Material: Company enables Users to interact with each other in its community building endeavours between authors and readers. Therefore, Users’ names, comments, likes etc are public and can be viewed by other Users. Users must ensure they do not put up any Inputs on the Website/Application which they do not intend to make public.
Where is the User Information stored and how is it secured?
Company hosts the Website/Application and all User Information in the cloud infrastructure of Amazon Web Services located at Mumbai, India. Amazon Web Services has robust security practices to protect the stored data, details of which can be found at https://aws.amazon.com/privacy/?nc1=f_pr. Some information is also stored in Google Firebase infrastructure.
Company follows a need-to-know policy internally to ensure only those employees can view the User Information as is necessary. Passwords are encrypted using sha512 and stored internally. Users must ensure that their passwords are safeguarded and are not shared with anyone in an unauthorized manner. Any unauthorized use may compromise the security of User Information.
Keeping in mind the nature of the internet, Users acknowledge that despite the very robust security measures, safety of User Information may not be guaranteed.
How is the User Information collected and what are the opt-out options?
User Information is collected by Company primarily in the following manner:
User-provided Information: Details provided by a User while logging-in/registering on the Website/Application and while providing Inputs on the Website/Application.
Collected through Cookies: Cookies are small files placed locally on the browser through which the Website is being accessed. Cookies are placed by Company for various purposes as detailed below:
MANDATORY:
Placed by Company:
- Enable Website usage by Users
- Analytical purposes
ANALYTICAL:
Placed by Third Parties (Google, Facebook, Amplitude):
- Mapping of Users
- Analytical purposes
A User may choose to opt-out of cookies on their browser. However, this may affect the performance of the Website.
API Calls: API Calls consists of data generated when a User performs an activity on the Website/Application such as navigating to different pages, clicking on buttons, reading content etc. This data is collected and used by Company and may be shared with authorized third parties as described in this Privacy Policy.
What are the rights of Users with respect to their User Information?
Registration: Users have the option to not register on the Website/Application if they do not want to share the mandatory personally identifiable information required to do so. Their ability to use the Website/Application may be restricted as reasonably determined by Company.
Modification or Deletion: Users may modify or delete their profile details from their account settings on the Website/Application. Users are encouraged to keep their information up-to-date.
Deletion of Profile: Users may ask for deletion of their profile and their personally identifiable information will be deleted along with any content they may have published on the Website/Application. However, some fragments of the User Information may still be available on the internet. Further, all history of the User will remain with Company.
Notifications: Company would like to engage with Users through notifications for suggested reading etc via the Website/Application and email. A User can set the frequency of such notifications through their account settings or completely opt-out of the same. However, notifications regarding the User’s account and the Website/Application itself will continue to be sent.
Opt-out: If a User desires Company to cease usage of his User Information for behavioural tracking on the Website/Application, User may write to us at ivmgrievance@pratilipi.com. Company will endeavour to assist Users with its requests and fulfil the requests. However, any such action may adversely affect the User experience on the Website/Application.
Changes to this Privacy Policy
Company may update and revise this Privacy Policy from time to time. The revised Privacy Policy will be posted as a notification here: http://www.ivmpodcasts.com/privacy
Users are advised to periodically check this page to stay informed about changes to this Privacy Policy.
If a User disagrees to any of the changes to the Privacy Policy, User shall refrain from using or accessing the Website/Application/Services. User’s continued use following the posting of the revised Policy shall indicate their acceptance and acknowledgement of the changes and the User will be bound by it.
Contact
In case of any questions / doubts / legal query about this Privacy Policy, Users may contact us at: ivmgrievance@pratilipi.com.
Conflict
In case of any conflict arising in the interpretation of the Privacy Policy in English and any other language as it may be made available in on the Website/Application, the terms of the English version shall prevail.